Log in via terminal and execute the show system or view info commands depending on your firmware generation.
Go to https://www.infortrend.com → Click "Support" → "Warranty Check." Direct URL (subject to change): Typically https://www.infortrend.com/global/Support/WarrantyCheck
The customer ships the defective unit to an authorized Infortrend service center. The unit is repaired or replaced and shipped back, which can cause prolonged downtime if you do not stock on-site spares. infortrend warranty check
To avoid unexpected support gaps and ensure continuous business operations, incorporate these management habits into your IT infrastructure workflow:
If you need to initiate a claim, you can submit a Support Form directly through the official website with your system logs and error messages ready. If you’d like, I can help you: for a specific model series. Log in via terminal and execute the show
Infortrend offers a tiered support structure tailored to different enterprise uptime requirements. When you perform your warranty check, your system will fall under one of these categories: Standard Hardware Warranty
To help manage your enterprise storage infrastructure more efficiently, let's explore your next steps or specific details about your hardware. Here are a few ways we can proceed: To avoid unexpected support gaps and ensure continuous
The final day of active factory support coverage. Understanding Infortrend Warranty Tiers
Skipping a warranty check can lead to unexpected repair bills, denied support tickets, or the purchase of a system that is out of coverage.
The Infortrend Support team can be reached via their website for RMA and technical questions.